"I'm Mohamed Shaheen — an AI & Digital Transformation Consultant with 20+ years shipping enterprise and public-sector solutions across finance, telecom, healthcare, retail and government."
20+
Years
$11M
Donations processed
30+
Enterprise projects
MENA
& Global
Scroll · index of work below
01 / About
A consultant at the intersection of AI, cloud & business.
AI and Digital Transformation Consultant based in Cairo & Istanbul, with 20+ years delivering enterprise and public-sector projects. Skilled in solution design, RFP responses, PoCs, and consulting across finance, telecom, healthcare, retail and government.
Expertise in AIaaS, HPC and cloud-native platforms including Azure, AWS, GCP and on-prem HPC. Hands-on with TensorFlow, PyTorch, Hugging Face, LLaMA, RAG systems, workflow automation and GPU infrastructure optimization.
Founder of Appgain.io, consulting CTO to iKhair.net, and former Solutions Manager at Thales Digital Identity & Security — with engagements at Etisalat, Vodafone, du, Crédit Agricole, Raya and many more.
Core competencies
01Solution Consulting, RFPs & Proposals
02Pre-Sales Technical Presentations & PoCs
03AIaaS, HPC & Cloud Infrastructure
04RAG Chatbots & Knowledge Systems
05Workflow Automation (n8n, CI/CD)
06TensorFlow · PyTorch · Hugging Face · LLaMA
07GPU Infrastructure (CUDA, NVIDIA)
08MongoDB · PostgreSQL · Redis · BigQuery
09Digital Transformation for Enterprise & Gov
10C-Level Advisory & Compliance Consulting
Education
1997–2002
BSc Computer Engineering
Mansoura University
2014
Innovation for Startups
University of Maryland
Certifications
PMPITIL FoundationTOGAF · 2019
Recognitions & Accelerators
★500 Global Startup Accelerator — Appgain.io
★Flat6Labs Cairo — Nabolia
★Unifonic SaaS Accelerator — Appgain.io
★Obama Foundation — Recognized Social Entrepreneur
★GIMED EU Grant Winner — Nabolia
02 / Expertise
What I do best.
Nine practice areas refined over two decades — each one a discipline I've shipped to production for enterprise and government clients across MENA and beyond.
AI & Machine Learning
01
TensorFlow, PyTorch, Hugging Face, LLaMA, Scikit-learn, TensorRT. RAG systems, recommender engines, AI moderation, voice agents, AI copywriters fine-tuned on Groq.
Four SaaS platforms behind the consulting engagements — handling millions of monthly active users at 81% gross margin and 99.9% SLA.
P/01
ConnectGain
AI-Powered Omnichannel CRM & Communication Platform
Unifies customer conversations across WhatsApp, Messenger, Instagram, Telegram, TikTok, Shopify Inbox and Email. RAG chatbot on Gemini 2.5 Flash, visual chatbot builder, call intelligence with AI transcription, AI internal assistant and dual-engine automation.
AI-powered omnichannel marketing automation for MENA — personalized engagement at scale across WhatsApp, SMS, Email, Web Push and App Push, with pre-built journeys and AI-timed campaigns.
Plug-and-play app for Shopify, Salla and Zid. RFM segmentation, abandoned-cart/welcome/win-back across Web Push, WhatsApp, Email & SMS. AI copywriter fine-tuned on LLaMA via Groq.
Unified cloud suite with Web/Android POS, multi-warehouse inventory, AI demand forecasting (Prophet), loyalty wallet, marketplace sync and bilingual UI. VAT and e-invoice compliance built-in.
Consulting engagements across AI, cloud, ERP, fintech, retail, banking, healthcare, travel, real estate, philanthropy and government — delivered end-to-end from RFP to production with measurable business value.
Search
Industry
Stack
05 / Experience
Two decades, three continents.
From founding an AI marketing cloud in Cairo, to advising philanthropies in Dubai, to leading Thales digital-identity deals across MENA telecoms — a career built on consulting, architecture and shipped solutions.
R/01
Appgain.io
Cairo, Egypt
2019 — Present
Founder & Principal Consultant — AI & Cloud Solutions
01Led consulting for banks, NGOs and healthcare institutions on AIaaS adoption, marketing automation and cloud infrastructure.
02Managed RFPs, proposals and pre-sales demos for enterprise clients, securing multi-year contracts with banks and hospitals.
03Delivered AIaaS projects including recommender systems, RAG-based chatbots and AI communication engines.
04Architected HPC and hybrid solutions using Kubernetes, Docker, Prometheus, Redis, RabbitMQ and cloud-native tools.
05Built n8n-powered automation pipelines for WhatsApp, SMS, email and push workflows.
06Authored technical documentation and trained sales teams on solution playbooks and demos.
R/02
iKhair.net
Dubai, UAE
2011 — 2024
Consulting CTO — Digital Philanthropy Transformation
01Advised NGOs on digital fundraising strategies and compliance, enabling $11M processed in donations.
02Designed hybrid architecture combining Azure-hosted apps with on-prem edge nodes.
03Delivered AI donor segmentation and recommendation engines for improved donor retention.
R/03
Thales Digital Identity & Security
Dubai, UAE
2014 — 2019
Solutions Manager & Consultant
01Consulted telecom operators including Etisalat, Vodafone and du on large-scale digital identity programs.
02Delivered RFP responses, PoCs and proposals for biometric SDKs, GPU-powered liveness detection and SIM authentication.
03Deployed compliant solutions using Azure Government Cloud, AWS GovCloud and on-prem secure HPC clusters.
Trusted by enterprises & platforms
06 / Contact
Let's build something intelligent together.
Available for consulting, advisory and architecture engagements across MENA & globally. Reply within one business day.
