From business challenge to measurable outcome.

Booking inquiries arrived across WhatsApp, Messenger and Instagram in two languages, and every confirmed booking needed manual data entry.

AI booking chatbot powered by ConnectGain. Handles hotels, destinations, packages, pricing and offers across WhatsApp, Messenger and Instagram with bilingual (Arabic/English) text and voice. Auto-creates Deals on confirmed bookings.

Buyers sent voice messages at all hours, and leads were slow to qualify and scattered outside the CRM.

Voice-enabled AI real estate assistant. Customers send voice messages and the AI responds with natural voice in Arabic and English across WhatsApp, Instagram and Messenger. Leads convert to structured Deals with agent takeover.

Donors needed a fast, trusted way to give to many causes and emergency campaigns from one place.

Donor-centric multi-channel giving super-app (iOS/Android). Project catalogues, emergency campaigns, cart-style multi-donation checkout, 'In Memory Of' pages, donor leaderboard, fast-donate, AI recommender and flexible payments.

Live streaming at scale required sub-second video and real-time protection against harmful content.

Scalable AI-moderated live-streaming platform with Agora SDK for sub-second HD video, real-time AI moderation for nudity & hate speech, virtual-coins rewards and behavioural push/email/SMS via Appgain Marketing SDK.

The brand needed native iOS and Android apps connected to its store on a very short timeline.

Omni-channel coffee retail mobile experience. Native iOS/Android apps built on Shopify2App (FluxStore + Appgain SDK) in 10 business days — wish-lists, smart WhatsApp chat, RTL, dark/light, deep links and push automation.

Tenancy, contracts, stock, CRM, POS and accounting ran in disconnected systems with no single source of truth.

Unified operations on Odoo 17 with custom tenancy/contract automation and real-time stock. Connected CRM ↔ POS ↔ Accounting as a single source of truth with interactive dashboards.

A high-profile medical conference needed smooth registration, ticketing, invitations and live attendance tracking.

Mobile app for high-profile medical conference. Registration + QR ticketing tied to WhatsApp Business API invites, live agenda, push updates, admin scanner app and real-time attendance dashboard.

The store needed a fast mobile shopping experience and early warning before products ran out of stock.

High-performance Shopify experience. Custom mobile-first theme, structured collections, smart filters, quick-buy flows and real-time stock alerts with automated low-inventory emails.

Two countries with different catalogues, prices and payment gateways had to run from one mobile app.

Dual-country Shopify mobile app (ShopiApp). One codebase dynamically loads store-specific catalogues, prices and gateways based on geo-IP or manual switch. Email auth, push, dynamic links and abandoned-cart automation.

SME merchants needed to launch and run online stores without technical skills, payments or shipping setup.

No-code e-commerce builder PWA for SME merchants. Drag-and-drop themes, inventory, real-time analytics, OTP login, WhatsApp order alerts, Paymob/Stripe and Aramex/SMSA integrations.

A bilingual launch required full right-to-left support, multi-currency checkout and automated marketing.

Bilingual Shopify launch with full RTL/LTR, product bundling, dynamic cross-sell, Kashier/Paymob multi-currency checkout and Shrinkit.me marketing automation for cart and welcome flows.

Orders, stock and loyalty were split between Shopify and Odoo, and cash-on-delivery orders needed verification.

Unified retail stack: Odoo 17 Enterprise + Shopify + WhatsApp automation. Bi-directional Shopify↔Odoo sync, loyalty addons, instant order confirmations and COD verification.

Orders and customers were duplicated across tools, and shipping updates and follow-ups were handled manually.

Odoo CRM + Shopify + WhatsApp + Parcel shipping integration. Auto-sync orders/customers with deduplication, automated WhatsApp confirmation/delivery/follow-up and Parcel tracking synced to Odoo.

Customer messages were spread across channels, and cash-on-delivery confirmation consumed team time.

ConnectGain CRM + omnichannel inbox (WhatsApp/Messenger/Instagram) + Odoo v17 WhatsApp integration for automated COD confirmation. Kanban deals, tagging and assignment handover.

B2B customers needed to order from 2,000+ products on web and mobile, launched within two weeks.

B2B ordering suite on RetailGain template engine. Bilingual web + iOS/Android in 2 weeks, 2k+ SKU catalogue, CSV bulk import, real-time fulfilment tracking, OTP-confirmed pickup and Paymob payments.

Shoppers could not choose prescription lenses or upload prescriptions while buying frames online.

Prescription-lens configurator for Shopify. Private embedded app injects dynamic lens-selector on PDP (Liquid + App Bridge) — prescription upload, lens/add-on picker, structured JSON saved to order notes.

SME retailers juggled separate POS, inventory, loyalty, marketplace and tax-compliance tools.

Cloud Retail OS for SME growth. Unified Web/Android POS, multi-warehouse inventory, AI demand forecasting (Prophet), loyalty wallet, marketplace sync, VAT/e-invoice compliance and bilingual UI.

Furniture shoppers struggled to picture how products would look in their own rooms.

AI-driven furniture commerce with AI Room Designer — shoppers upload empty-room photos and receive photorealistic layouts (Stable Diffusion + DreamBooth on GCP A2 GPU). Tagdeed circular-economy program.

Car buyers needed to experience models before visiting, and showroom interest had to turn into leads.

AR Showroom & QR-driven lead engine. Flutter app with 1-click AR for car models, ARKit/ARCore life-size placement, interior walkthroughs and CTA opening WhatsApp with pre-filled inquiries.

Online merchants lacked an easy way to recover carts and re-engage customers across channels.

Plug-and-play omnichannel marketing for Shopify/Salla/Zid. RFM segmentation, abandoned cart, welcome and win-back across Web Push, WhatsApp, Email & SMS. AI copywriter (fine-tuned LLaMA on Groq).

Marketing teams needed one platform to reach customers on every channel and measure attribution.

AI-powered omnichannel marketing automation cloud. Unified delivery across WhatsApp/SMS/Email/Web Push/App Push, CRM with timelines & attribution, smart links, micro pages, uninstall tracking and video push.

Hotel booking inquiries across 7 destinations needed instant answers and complete lead capture.

Automated WhatsApp chatbot for hotel booking & lead capture across 7 destinations. Interactive list/quick-reply buttons, nationality-based personalisation, bilingual flows and 100% CRM auto-capture.

Traditional phone menus frustrated customers and created heavy call-center load in Arabic and English.

AI Voice Agent for customer care. Conversational IVR replacement in Arabic (Egyptian + MSA) and English. Intelligent routing, full call recording/transcription/intelligence and real-time analytics dashboard.

Sales call recordings went unanalysed, and follow-up tasks depended on manual notes.

AI voice intelligence & automation via ConnectGain integrated with Salestrail. Auto-retrieves recordings, Arabic+English transcription with financial terminology, auto-task generation and WhatsApp follow-ups.

Customer feedback after each order went uncaptured, and complaints reached managers too late.

WhatsApp-powered feedback system integrated with Foodics POS. Every completed order triggers a survey; negative ratings instantly become complaint tickets routed to the branch manager with a ≤10-min SLA.